J.D. Power and associates has ranked Amica as highest overall for Customer Satisfaction. This is the sixth year in a row that Amica has won the top spot.
The survey conducted by J.D. Power and Associates included over 21000 responses from policyholders between April and May. The highest possible score was 1000. Amica achieved a score of 827. The survey included 26 automobile insurance companies. The average score was 784, up 6 points from last year.
Here are the complete rankings:
*USAA - Actually scored higher than all the above, but not included in final results as they only provide insurance for military personnel.