Sunday, September 7, 2008

Seeking Free Insurance Quotes? Maybe you should make Customer Service one of your priorities.

J.D. Power and associates has ranked Amica as highest overall for Customer Satisfaction. This is the sixth year in a row that Amica has won the top spot.

The survey conducted by J.D. Power and Associates included over 21000 responses from policyholders between April and May. The highest possible score was 1000. Amica achieved a score of 827. The survey included 26 automobile insurance companies. The average score was 784, up 6 points from last year.

Here are the complete rankings:

Amica
State Farm
Erie
ANPAC
ACSC
Allstate
American Family
ACG
Country
The Hartford
Geico
Progressive
CSAA
Farmers
Nationwide
Encompass
Liberty Mutual
Travelers
MetLife
Safeco
GMAC
21st Century
Hanover
Mercury
AIG
Sentry
*USAA - Actually scored higher than all the above, but not included in final results as they only provide insurance for military personnel.

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